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Help/FAQs

Call or email us if you have any questions, we usually reply within an hour. Do not hesitate to get in touch whatever be the issue. We appreciate your contacting us and will work towards solving the problem quickly. We welcome all your feedback regarding improving our website and service.

General Questions

What does CVcorrect actually correct?
How does CVcorrect offer quality service at such reasonable prices?
How can I be assured of premium results?
How does CVcorrect ensure that my data and documents remain confidential?
How does CVcorrect ensure that the nature of my application remains the same?
How exactly does CVcorrect work on my application?
Which types of files does CVcorrect accept?
How can I pay CVcorrect?


What does CVcorrect actually correct?

We review spelling, grammar and typography to build an error-free application. We also ensure consistent vocabulary and terminology, and make suggestions to improve the readability of your application.

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How does CVcorrect offer quality service at such reasonable prices?

We have automated our logistics as much as possible in order to keep our company structure lean and efficient. This enables us to save on unnecessary costs and we are able to transfer a significant portion of our fee directly to the proofreaders.

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How can I be assured of premium results?

We have a three-pronged approach to guarantee quality. First, we work with only trained and experienced editors. Second, we follow the four-eyes principle, whereby two editors go through each document. Third, we ask for and implement customer feedback after every order, so that we can constantly improve our service.

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How does CVcorrect ensure that my data and documents remain confidential?

The confidentiality of your work is extremely important to us. Our editors are contractually obligated to keep all work confidential. We control access to your document and have personally assessed each of our editors. For more details, please read our Privacy Policy.

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How does CVcorrect ensure that the nature of my application remains the same?

We correct with care and do only edit a sentence when we completely understood its meaning. For the avoidance of doubt, we offer you an alternative phrase as a ‘comment’. Only in exceptional cases – with complex or unclear circumstances – the editor will contact you directly in an uncomplicated and straightforward way.

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How exactly does CVcorrect work on my application?

Your document will be returned with all edits made using the ‘track changes’ tool, so you know exactly what we have changed and where. If something is unclear, or if we want to alert you to certain inconsistencies, you will see it in our comments along the margin. This feature enables you to either accept all changes or continue working on the document based on the inputs provided by our comments.

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Which types of files does CVcorrect accept?

We accept all common text files (Microsoft Word, OpenOffice, LaTeX). If your document is in another format, get in touch with us and we will do our best to provide a solution.

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How can I pay CVcorrect?

You can make payments online via PayPal, direct debit or credit card. We have no hidden or extra charges and you pay only for your correction.

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